Reference

Privacy Policy at interwin77

Your account information stays secure with us. We collect only what we need to verify your identity, process your deposits via DANA, OVO, GoPay and QRIS, and deliver…

Account security verified at signupPayment data encrypted end-to-endWithdrawal verification in real time
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interwin77 Privacy Policy at interwin77
REACH OUT ANYTIME

How to Contact Us About Your Privacy

Our support team is ready to answer privacy questions or help you request access to your personal data. You can reach us via live chat within the account dashboard, by email, or through our contact form. Response times depend on your timezone; players in Denpasar and other Indonesia regions typically hear back within 24 hours during business hours.

Team online

Live Chat

Open the chat bubble in your account lobby. Our team replies during Indonesia business hours. Fastest way to ask about what data we hold on your profile.

Email Support

Send your privacy request to our support email. Include your account username and the specific data you want to review. We respond within 48 hours.

Account Settings

Visit Settings > Privacy inside your dashboard to update email preferences, download your account data export, or remove marketing contact flags.

HOW WE SAFEGUARD

Data Security, Cookies and Account Access

Protecting your information is foundational to how we operate. We use industry-standard encryption to keep your login credentials and payment details safe from unauthorized access.

Encryption Standard

All communication between your device and our servers uses TLS 1.2 or higher.

Withdrawal Verification

Before we process any withdrawal to your payment method, we confirm the withdrawal amount matches your balance and verify your…

Cookie Management

Functional cookies let you stay logged in across sessions.

Data Export Requests

Go to Settings > Account > Data Export to request a copy of everything we hold about you.

Information Updates

Change your email, phone or linked payment method anytime in Settings > Contact Details.

No Third-Party Sales

Your personal data is never sold, rented or shared with marketers outside our group.

Privacy Policy FAQ

We collect your full name, email address, phone number, date of birth and a copy of your government-issued ID to verify your identity. We also record your account creation date and IP address for fraud prevention. Your payment method token is stored separately from your personal details.

We retain your transaction history and verification documents for seven years to comply with local financial regulations and tax reporting requirements. Your login credentials and personal contact information are deleted within 30 days of closure, unless local law requires us to keep them longer.

Yes. Go to Settings > Account > Data Export and we'll compile a complete file of your personal information, account history and transaction records. We email it as a PDF within five business days. You can also ask our support team to walk you through the process.

Payment details are encrypted end-to-end and we store only a secure token, never your full banking credentials. Each transaction is verified before processing. Your bank handles authentication; we never see your PIN or password. Withdrawals require a second verification step.

Yes, we use cookies to remember your login status and language preference. You can disable them in your browser settings anytime. If you turn them off, you'll need to log in each time you visit, but your account and data remain fully secure.

We may send emails or SMS about new games or account activity depends on local law and your consent settings. You can update your contact preferences anytime in Settings > Privacy > Communications. We never sell your contact information to third parties.

Change your password immediately from Settings > Security. Contact our support team via live chat or email right away so we can review your account activity and help secure it. We can also temporarily lock your account while we investigate any unusual transactions.

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